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Contact Us

Last updated: October 2026

We'd love to hear from you - questions, custom colours, gift ideas or help with an order.

Get in touch

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Order help

Check your order status on the My orders page. For returns or refunds, see our Return & Refund Policy.

Grievance / complaints

If you are not happy with an order or our service, write to neyoflorals@gmail.com with your Order ID. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

Response time

We usually reply within a day on WhatsApp and within 48 hours on email.